Fair Play policy

At Hattrick, we are committed to providing a fair and enjoyable gaming environment for all our users. We believe in upholding the principles of integrity, honesty, and sportsmanship in all aspects of our platform. This Fair Play Policy sets out our guidelines and expectations for all users to ensure a level playing field and a positive gaming experience for everyone. By accessing and using our services, you agree to abide by this policy.

• Ethical Behaviour

We expect all users to demonstrate ethical behaviour while using our platform. This includes:

1. a) Playing by the rules: Users must adhere to the rules and regulations set forth by Hattrick for each game or betting activity. Any attempts to gain an unfair advantage or manipulate the system are strictly prohibited.
2. b) Respect for others: Users are expected to treat fellow players, staff members, and support personnel with respect and courtesy. Harassment, abuse, discrimination, or any form of offensive behaviour will not be tolerated.
3. c) Protection of personal information: Users must respect the privacy and confidentiality of others. Sharing or exploiting personal information of other players is strictly prohibited.

• Cheating and Exploitation

We have a zero-tolerance policy towards cheating and any form of exploitation. This includes, but is not limited to:

1. a) Unauthorised software or tools: The use of external software or tools that provide unfair advantages, such as bots, macros, or any form of automation, is strictly prohibited.
2. b) Collusion and teaming: Collaborating with other users to gain an unfair advantage, including match-fixing, sharing game information, or engaging in any form of coordinated play to manipulate outcomes, is strictly prohibited.
3. c) Exploiting bugs or glitches: Users must report any identified bugs or glitches promptly instead of exploiting them for personal gain. Taking advantage of software vulnerabilities to gain an unfair advantage is strictly prohibited.

• Account Security and Sharing

1. a) Account ownership: Each user is responsible for maintaining the security of their account login credentials. Sharing, buying, or selling accounts is strictly prohibited.
2. b) Multi-accounting: Users are not allowed to create or use multiple accounts to gain an unfair advantage or manipulate game outcomes.

• Reporting Violations

We encourage all users to report any violations of our Fair Play Policy promptly. If you suspect any form of cheating, exploitation, or unethical behaviour, please report it to our customer support team. We investigate all reports thoroughly and take appropriate action to ensure a fair and safe gaming environment.

• Consequences of Violations

Violations of our Fair Play Policy may result in disciplinary actions, including but not limited to:

1. a) Warnings and temporary suspensions
2. b) Permanent suspension of accounts
3. c) Forfeit of winnings or rewards
4. d) Legal actions in case of severe offences

We reserve the right to take appropriate action based on the severity and repetition of the violation.

Conclusion

At Hattrick, fair play is at the core of our gaming philosophy. We strive to maintain a level playing field for all users and foster an environment of integrity and sportsmanship. By adhering to this Fair Play Policy, you contribute to the positive gaming experience for yourself and others. Let’s play fair, respect the rules, and create a community built on trust and enjoyment.

If you have any questions or concerns regarding our Fair Play Policy, please contact our customer support team for assistance.